Reference

Terms That Shape Your Account

Our Terms & Conditions put the account rules in front of your first lobby session: one account per person, wallet names must match, and DANA, OVO, GoPay, and…

DANA wallet rulesOVO account checksGoPay name matchingQRIS payment terms
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magis4d Terms That Shape Your Account
HELP PATHS

Help When a Term Feels Unclear

A clear Terms question should reach the right team without forcing you through unrelated menus. We keep policy contact paths separate from general lobby chat, so you can ask about account rules, payment clauses, eligibility, data rights, or a changed term. Our support hours are 09:00-23:00 WIB daily, and we may ask for your username, registered phone number, or payment reference before answering account-specific points.

Team online

Live chat for clause checks

Use live chat from 09:00-23:00 WIB when a clause affects deposits, withdrawals, account access, or game eligibility. Share your username and payment reference; never send your password in the chat window.

Email for attached records

Email [email protected] for Terms questions that need document attachments, such as wallet name corrections or disputed QRIS entries. We answer in queue order and may ask for matching account details.

Mobile help path

On mobile, open Account > Help > Terms question to send a clause-specific case. That path attaches your device type and session time, which helps us check the relevant account record faster.

ACCOUNT CARE

How We Keep Terms Accountable

The Terms are only useful when they connect to real account handling. We record the data needed to verify ownership, trace payments, secure logins, and answer disputes.

Data used for Terms handling

We collect the account details needed to apply the Terms: phone number, login records, wallet name, payment references, and support messages. We use them to confirm ownership, resolve disputes, and keep transaction history consistent.

Cookie and session checks

Cookies support Terms enforcement by keeping session IDs, device signals, and language choices consistent. You can clear browser cookies, but a fresh login check may follow before wallet or live-table access returns.

Account security duties

Your Terms require you to keep login details private and use accurate contact data. If we see unusual device changes, we may pause sensitive actions until phone verification or wallet matching is complete.

Record retention approach

We retain account, payment, and support records for the period needed to apply the Terms, handle disputes, and meet legal duties. When records are no longer required, we remove or anonymise them.

How changes are displayed

When we amend the Terms, we place the revised date on this page and may prompt you after login. Continuing to use the account after that prompt means the updated clauses apply.

Requesting account corrections

Ask support to correct account details if your phone number, email, or wallet name changes. We will ask for proof that links you to the account before we change any Terms-related record.

Terms Questions Before You Join

The answers below focus on the clauses we get asked about before account opening: local-law access, wallet name matching, data rights, mobile sessions, and what changes after a term is updated. Use them before you join, then contact us if a clause affects your DANA, OVO, GoPay, or QRIS record. We keep the answers practical so you know which account step comes next instead of guessing.

The Terms set how your account, wallet, game entries, and support cases are handled. They cover DANA, OVO, GoPay, QRIS, withdrawals, account security, clause changes, and what happens when records do not match.

Access and eligibility depend on local law and are available only where local law permits. If a region, device, or payment route becomes restricted, we may limit account functions under the Terms.

The Terms require matching names so DANA, OVO, GoPay, and QRIS records connect to the right account. A mismatch may delay withdrawals or lead to a support check before funds move.

When clauses change, we update this page and may show a login prompt. Check the revised date before you continue, especially before funding your wallet or entering VIP Baccarat or Lucky Fortune Cat.

Contact us through chat or email as soon as you notice the issue. The Terms allow us to check records, ask for documents, restrict sensitive actions, or close duplicate accounts when needed.

Yes. The same clauses apply on mobile and larger screens. If you use Account > Help > Terms question, we receive device type and session time, which helps us trace the clause involved.

Use [email protected] or the in-account help path for data access, correction, or deletion questions tied to the Terms. We verify account ownership before changing any record or sharing stored account details.

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