Reference

Privacy clarity before your account

VIP Baccarat, Lucky Fortune Cat, Rocket Crash, and Royal Fishing create account data every time you open a table or room; this Privacy Policy explains what we keep…

DANA privacy handlingOVO wallet recordsGoPay reference checksQRIS transaction logs
magis4d Privacy clarity before your account
CONTACT ROUTES

Reach us about privacy choices

Privacy requests move fastest when you contact us from the account you want us to check. Use live chat for urgent access questions, WhatsApp for identity follow-up, or email for written requests such as correction, export, or deletion. Our support desk is available daily from 09:00 to 01:00 WIB, and privacy email requests are logged with a ticket number so you can follow the same case without repeating your account details.

Team online

Live chat

Open live chat from the lobby footer between 09:00 and 01:00 WIB when you need a privacy check tied to sign-in, wallet access, or an Active Devices entry you do not recognise.

WhatsApp privacy follow-up

Send your account ID through our WhatsApp channel when our team asks for confirmation. We only request the details needed to match your profile, payment reference, and current device session.

Email case record

Write to [email protected] for correction, access, export, or deletion requests. Email gives you a written trail, and we reply with the ticket number attached to your case.

ACCOUNT CONTROLS

Your controls across account and cookies

Every privacy choice should be easy to find after you join. We place profile edits under Account > Profile, device checks under Account > Security > Active Devices, and cookie choices near…

Registration data

We collect account name, contact details, password status, and verification steps during sign-up. You can ask us to correct profile details when they no longer match your active contact channel.

Payment references

DANA, OVO, GoPay, and QRIS records are used to match wallet activity with your account. We store reference codes, status, amount, and timing, not your payment app password or PIN.

Cookie choices

Cookies help keep your session active, remember language settings, and measure page errors. You can clear them in your browser or use our footer cookie link to adjust non-essential tracking.

Device checks

Account > Security > Active Devices shows recent sign-ins that affect privacy and access. If you see a browser, IP range, or device you do not know, contact live chat right away.

Retention rules

We keep account, payment, and support records only as long as needed for service operation, disputes, legal record duties, or your privacy request. Older records move into limited-access storage.

Change requests

Ask us to update, export, or delete eligible data through email or chat. We may verify your identity first, especially when the request affects wallet records or active sign-in sessions.

Privacy questions before you join

These answers cover the privacy points we are asked about most before an account is opened: what we collect, how payments are handled, when cookies apply, and how you can contact us. Keep your account ID, registered contact, and any DANA, OVO, GoPay, or QRIS reference ready when you ask for a privacy check, because that helps us match the right records.

We collect the details needed to create and protect your account, including profile fields, contact data, password status, registration time, and verification steps. This lets us identify you when you request privacy changes.

No. For local wallet payments, we store transaction references, status, amount, time, and the account name needed to match the wallet record. We do not ask for your app password or full PIN.

Contact live chat or email [email protected] from your registered channel. Tell us which field is wrong, include your account ID, and we may verify a payment or device record before changing it.

Yes, you can request eligible account, wallet, device, and support records by email. We verify that the request comes from the account owner before sending a file or explaining any record we cannot release.

Cookies keep your sign-in session working, remember basic preferences, and help us detect page errors. You can clear cookies in your browser, though doing that may sign you out of the lobby.

We keep payment and support records for account operation, dispute checks, legal record needs, and privacy requests. When a record is no longer needed, we delete it or move it into restricted storage.

Go to Account > Security > Active Devices and take note of the browser, time, and IP range shown. Then contact live chat between 09:00 and 01:00 WIB so we can check access records.